Farnham Music and Drama’s Data & Privacy Policy

This summary of our policy is intended to advise you what personal data the Farnham Music and Drama (FMD) collects and processes. The policy also includes and apply to R&R Music and Drama and Farnham Instrumental Limited.


We collect various information from, of which include the following:

• Full name and surname and the names of any children and their date of births.
• Your email address, postal address and telephone and/or mobile numbers
• FMD does not collect or hold data from any other source.


FMD will never share your data with any third party under any circumstances unless required to by law or with your explicit consent. FMD does use GDPR compliant third-party services to collect information from you such as when you complete our enrolment, sign-up or an enquiry form and/or information about concerts or future important dates in a calendar or to send a text to let you know if a teacher might be late or if they are delayed. These service providers do not hold your information and we will only use any service provider when we are satisfied that they are fully compliant and your and our data are safe.


We will use your personal data in the following ways:

• To contact you about your account, send you invoices and/or reminders and any other matter related to your account.
• To send information or updates about your lessons or the groups you attend here. This can include instances such a teacher being late or a cancelled class etc.
• To inform you about event or concerts related to the lessons or groups you attend.
• We provide your contact details to our teachers to ensure they contact you about your or your child lesson, groups or class.
• All information we hold are encrypted and protected.
• When we need to comply with a legal or regulatory obligation such as for tax and any other HMRC related purposes and the minimum required times as stipulated by the law.
• We do not store any personal data outside the UK.


You can easily request to delete your details providing it is outside the legal or obligatory periods as required by the HMRC, Companies House or any other regulatory body. If you cease having lessons or attending a group/s, we will make your account inactive providing any payments are up to date and we will not contact you thereafter unless you ask us to continue to do so.


You have rights under UK data protection laws in relation to your personal data. You have the right to:
• Request access to your personal data (commonly known as a “data subject access request”)
• You may ask to receive a copy of the personal data we hold about your
• Request correction of personal data. You may have any incomplete or inaccurate data that we hold about you corrected, although we may need to verify the accuracy of the new data you provide.


You should contact us in the event that you become aware of a data security breach or if wish to make a complaint regarding the processing of personal data. If we suspect a data breach that may or may not affect you, we will update you as soon as we are aware.

Please feel to contact us should you have any questions.


In order to make sure we continue contact you correctly and that we send you any important or relevant information about either our teachers, lessons, classes or groups and/or any events and concerts directly related to your lessons, classes or groups, always let us know of any change of address, telephone, mobile, email or any other information we need to be aware off.